Below you'll find a list of all posts that have been tagged as “User research”
On GOV.UK, Step by steps navigation shows the user everything they’ll need to do to complete a task, whether that’s Learning to drive or Employing someone. I briefly worked on the publishing workflow for step by steps in 2019. This showcases one goal – showing the key outcomes, process and lessons learned. …
GOV.UK is the award-winning website for the UK government with more than 2.5 million daily active users. It is best place to find Government services and information. I joined GOV.UK as a Product Manager in 2018 and I currently lead the multidisciplinary team that improves how departments publish and manage …
Digital Marketplace is a platform that helps the public sector get what it needs (technology or people) to build good services. I joined Digital Marketplace in 2016 as as an Associate Product Manager focused on the supplier framework for Digital Outcomes and Specialists as well as the buying and selling …